01 / 03
A 2003 case management system, brought forward.
For a UK law firm, we modernised the case management stack one matter type at a time — no big-bang rewrite, no lost work, no fee-earner trained on a system that wasn't ready.
01 / Sector
Legal
Case management for solicitors and small firms — court timetabling, document workflows, jurisdiction-specific compliance. Close to the sector since 2003.
02 / What we know
What we know about legal
Case management for solicitors and small-to-medium firms — matter management, time recording, document handling, court timetabling, undertakings. We built one of the early bespoke case management systems for a UK law firm back in 2003 and have stayed close to the sector since.
Legal software is workflow software where the workflow IS the work. A missed limitation date, an unrecorded undertaking, an untimed phone call — each one has a financial and professional consequence. We build the system to make the right thing the easy thing, and the wrong thing impossible. Jurisdiction-specific rules — limitation, court timetables, LBA Pre-Action Protocol, SRA / Law Society of Scotland accounts rules — are designed in, not bolted on.
Most firms aren't looking for a wholesale replacement. They want the matter management discipline that the off-the-shelf packages won't bend to, the time recording the fee-earners will actually use, and the document handling that respects how the firm already names and stores its files.
Client-facing increasingly means a phone in someone's hand. We build client portal apps that give clients structured matter visibility — progress, key dates, signed documents, secure messaging — without exposing the case management system itself. Native iOS / Android via Capacitor where push notifications and store presence matter; PWAs where rapid iteration matters more.
03 / Technologies
Technologies we work with.
matter and case management · time recording · document handling · court timetabling · undertakings register · LBA Pre-Action Protocol · limitation date calculation · SRA / Law Society of Scotland accounts rules · .NET / SQL Server · client portal apps for matter visibility
04 / What we've built
What we've built in this sector.
Anonymised, because we have to be. The kind of system, for the kind of business, and what it had to do.
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02 / 03
Time recording the fee-earners actually use.
For a small firm, we replaced an unused time-recording add-on with a single-screen interface that captured time at the point of the work — billable hours per partner went up the month it launched.
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03 / 03
An undertakings register that closes the loop.
For a conveyancing team, we built the register that tracked every undertaking from given to discharged — with the diary entry, the trigger and the audit trail attached to the matter.
05 / Questions
Common questions, answered plainly.
- 01 Do you build case management systems for law firms?
- Yes. The team has built bespoke case management systems for UK law firms since 2003 — matter management, time recording, document handling, court timetabling and undertakings.
- 02 Can you handle limitation date calculation?
- Yes. Limitation dates, key dates and court deadlines are calculated against the matter type and the relevant rules, with diary entries created automatically and escalations when a date approaches.
- 03 Do you work with the LBA Pre-Action Protocol?
- Yes. We have built workflows aligned to the LBA Pre-Action Protocol — letter generation, response windows, escalation triggers, and the audit trail to evidence compliance.
- 04 Can you replace or extend a legacy case management system?
- Both. We have replaced old case management systems incrementally and we have extended existing ones with modern web interfaces, time recording and document handling, without disrupting live matters.
- 05 Do you work across English and Scottish jurisdictions?
- Yes. The team is in Scotland and has built systems for firms operating under both Law Society of Scotland and SRA rules. Jurisdiction-specific rules — court timetables, accounts rules, limitation — are configurable at the matter-type level rather than hard-coded.
- 06 Are you UK-based?
- Yes, we operate from Scotland and work with UK law firms.